Frequently Asked Questions about Travel Insurance
Before a trip, it is important to understand what terms apply under your policy, which events are covered, and what to do in the event of an insured incident.
What is VZR?
VZR is insurance for those travelling abroad. The policy provides insurance protection for the traveller within the limits of the concluded contract.
Why is travel insurance needed?
To reduce financial risks associated with events provided for in the contract during the trip.
Can VZR be taken out for the whole family?
The possibility depends on the registration terms of the chosen program.
What does the cost of the policy depend on?
On the parameters of the trip and the chosen insurance terms.
Can I find out the price before applying?
Yes, the cost is calculated based on the information provided.
Why do the costs of different policies differ?
Because the term of the trip, territory, program, and other parameters may differ.
What does VZR cover?
The list of risks is determined by the contract and the chosen program.
Does the policy cover treatment?
Medical care may be included in the insurance coverage in accordance with the contract terms.
Is dentistry covered?
Only if the relevant coverage is provided for in the contract.
Are chronic illnesses covered?
It is necessary to check the terms of the specific program and the exclusions.
What should I do if I fall ill abroad?
Contact the assistance service using the details indicated in the policy and follow its instructions.
What should I do in the event of an injury?
Receive the necessary medical care and contact the company in accordance with the contract terms.
Should I keep medical documents?
Yes, they may be required for the review of the claim.
What information is needed for registration?
The traveller's details and information about the trip.
Can the data in the policy be changed?
The procedure for changes depends on the contract terms.
What should be checked before departure?
- the policy validity dates;
- the country or territorial coverage;
- the program;
- the sum insured;
- the contacts of the assistance service;
- exclusions and limitations.
Where can I find the contacts for getting in touch?
The contacts and the procedure for contacting the company must be indicated in the insurance policy.
The specialists of the Closed Joint-Stock Insurance Company "ARSENAL-KYRGYZSTAN" are ready to advise you on any questions
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