What to Do in the Event of an Insured Incident under OSGO PP
If during transportation an event occurred as a result of which harm was caused to a passenger, the carrier must record the circumstances of the occurrence and contact the insurance company in the established manner.
1. Ensure the safety of passengers
First of all, it is necessary to take measures to prevent further harm and, if necessary, call emergency services.
2. Record the circumstances
It is important to keep information about the occurrence:
- date and time;
- place;
- circumstances of the event;
- information about the vehicle;
- details of passengers and other participants;
- documents drawn up by competent authorities.
3. Notify the insurance company
Contact the Closed Joint-Stock Insurance Company "Arsenal-Kyrgyzstan" in the manner provided for by the insurance contract.
Provide:
- the insurance policy number;
- information about the carrier;
- the date and place of the occurrence;
- the circumstances of the event;
- information about the injured persons.
4. Keep documents
It is necessary to keep documents related to the occurrence.
Depending on the circumstances, these may be:
- medical documents;
- documents of competent authorities;
- carrier's documents;
- passenger's documents;
- confirmations of property damage.
5. Wait for the review of the event
The insurance company reviews the submitted documents and establishes the circumstances of the event.
A decision is made in accordance with legislation and the insurance contract.
Where should an insured incident be reported?
To the insurance company in the manner provided for by the OSGO PP contract.
What should be done in the event of a passenger injury?
First of all, provide the necessary medical care and record the circumstances of
the occurrence.
Should documents be kept?
Yes. Documents may be required for the review of the insured event.
Can the carrier's liability be admitted independently?
It is not recommended to draw legal conclusions before the circumstances of the event are clarified and a specialist has been consulted.
The specialists of the Closed Joint-Stock Insurance Company "ARSENAL-KYRGYZSTAN" are ready to advise you on any questions
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