For Individuals

What does accident insurance cover?

Accident insurance provides financial protection in the event of occurrences and their consequences that are included in the chosen insurance program. The list of risks, the sum insured, payment conditions, and exclusions are determined by the insurance contract.

What does accident insurance cover?

What Does Accident Insurance Cover

An accident can happen unexpectedly — at home, at work, while travelling, during sports, or in other circumstances.

Accident insurance allows you to provide financial protection in advance for certain consequences of such an event.

It is important to understand: the mere fact of sustaining an injury does not automatically mean an insurance payment will be made. The event must correspond to the terms of the specific contract.

What Risks May Be Included in Coverage

Depending on the chosen program, insurance protection may extend to various consequences of an accident.

Injuries and Bodily Injuries

Insurance coverage may provide for certain injuries and bodily injuries sustained as a result of an event that corresponds to the contract terms.

The amount of payment in such a case is determined according to the terms of the specific program.

Temporary Disability

Some programs may provide financial protection in the event of temporary disability resulting from an accident.

The procedure for confirming such a condition and the payment terms are established by the contract.

Disability Resulting from an Accident

In the event of consequences provided for by the contract that lead to disability as a result of an accident, an insurance payment may be provided.

The terms and amount of payment are determined by the contract and the chosen program.

Death as a Result of an Accident

If the contract provides for the relevant risk, in the event of the death of the insured person as a result of an accident, the insurance payment is made in accordance with the procedure established by the contract.

Coverage Depends on the Program

There is no single list of risks that is the same for all accident insurance contracts.

When choosing a program, it is necessary to consider:

which risks are included;

which consequences are recognised as insured;

the amount of the sum insured;

the procedure for determining the payment;

the validity period;

the territorial coverage;

exclusions and limitations.

Therefore, before applying, it is recommended to carefully review the terms of the specific program.

What May Affect the Amount of Payment

The amount of the insurance payment may depend on:

the nature of the injury sustained;

the consequences of the accident;

the calculation procedure established by the contract;

the sum insured;

the terms of the specific program;

the supporting documents provided.

The insurance payment is not necessarily equal to the full sum insured.

The sum insured is the limit of insurance liability within the relevant terms of the contract, and the specific payment is determined according to the established procedure.

Examples of Situations

The following examples are provided to illustrate how insurance works, not as guarantees of payment.

Household Injury

The insured person sustained an injury in a household situation.

If the event corresponds to the contract terms and the risk is included in the program, it may be considered an insured event.

Work‑Related Injury

An employee sustained an injury while performing their work duties.

The possibility of an insurance payment depends on the contract terms, the program, and the circumstances of the event.

Road Traffic Accident

The insured person sustained an injury as a result of a road traffic accident.

The event may be considered under accident insurance if the relevant risk is provided for in the contract.

Important: accident insurance does not replace OSAGO and is not civil liability insurance.

Sports Injury

The insured person sustained an injury while playing sports.

You need to check the program terms: certain types of sports or activities may have limitations or exclusions.

What May Not Be Included in Coverage

In addition to insured risks, the contract contains exclusions from coverage.

Depending on the specific program, limitations may apply to certain circumstances, types of activity, or events.

Therefore, we do not recommend publishing a universal list of exclusions on the website without reference to the specific Insurance Rules.

Before applying, it is necessary to check:

 

  
Insured risks→ what is covered
Exclusions→ what is not covered
Payment conditions→ when and in what amount the payment is made

Territorial Coverage

The territorial coverage of insurance is determined by the contract.

Depending on the program, insurance may have a specific territorial scope.

If you plan to use the insurance outside Kyrgyzstan, it is recommended to clarify this issue with a specialist in advance and check the relevant contract terms.

 

Accident Insurance and VMI Are Not the Same Thing

These products serve different purposes.

VMI is primarily focused on arranging medical care in accordance with the chosen program.

Accident Insurance provides financial protection in the event of the consequences of an accident provided for in the contract.

Therefore, having VMI does not automatically mean having accident insurance coverage, and vice versa.

 

What to Do If an Accident Occurs

 

1. Receive medical care

If necessary, contact a medical facility.

 

2. Notify the insurance company

Report the event in accordance with the procedure and time limits provided for in the contract.

 

3. Keep documents

Do not throw away medical certificates, reports, test results, and other documents.

 

4. Prepare a claim

A claim and the required documents will be needed to review the event.

 

5. Wait for the review

The insurance company reviews the event and determines whether there are grounds for an insurance payment in accordance with the contract.

 

What Documents May Be Required

The list depends on the circumstances of the specific event.

Depending on the situation, the following may be required:

 - an identity document;

 - the insurance policy or contract details;

 - a claim;

 - medical certificates;

 - reports from medical organisations;

 - test results;

 - documents confirming the circumstances of the event;

 - other documents provided for in the contract.

The detailed procedure should be clarified in the terms of the relevant contract.

 

How to Get Advice on Coverage

If you are unsure whether your program covers:

 - a specific injury;

 - the consequences of a road accident;

 - a sports injury;

 - temporary disability;

 - disability;

 - another event,

do not draw your own conclusions about the existence of coverage.

Contact the specialists of the Closed Joint‑Stock Insurance Company "ARSENAL‑KYRGYZSTAN".

📞 7007 — toll‑free call

 

Frequently Asked Questions

 

Does the insurance cover any injury?

No. Coverage is determined by the terms of the specific contract.

 

Does accident insurance cover road accidents?

This depends on the terms of the chosen program and the circumstances of the event.

 

Are sports injuries covered?

Not always. Certain sports may have special conditions or exclusions.

 

Does the insurance cover household injuries?

If the relevant risk is provided for in the program and the event meets the contract terms, it may be considered an insured event.

 

Is the full sum insured paid?

Not necessarily. The amount of payment is determined by the contract terms and the circumstances of the insured event.

 

Does accident insurance cover treatment?

The main purpose of accident insurance is financial protection in the event of covered consequences of an accident. Medical care is 

regulated by the terms of the specific program and should not be automatically equated with VMI.

 

Can I find out in advance whether a payment will be made?

A preliminary consultation allows you to assess the procedure, but the final decision is made after reviewing the circumstances of the event and the documents.

 

Want to know what your program covers?

Get a consultation from the specialists of the Closed Joint‑Stock Insurance Company "ARSENAL‑KYRGYZSTAN" and clarify the terms of coverage.

📞 7007 — toll‑free call