Answers to Popular Questions about CASCO
Before taking out a CASCO policy, vehicle owners have many questions. We have prepared answers to the most common ones to help you better understand the features of voluntary vehicle insurance.
If you have not found the information you need, the specialists of the Closed Joint‑Stock Insurance Company "ARSENAL‑KYRGYZSTAN" are always ready to provide a consultation.
Frequently Asked Questions
1. What is CASCO?
CASCO is a voluntary type of vehicle insurance that provides financial protection for a car against the risks specified in the insurance contract.
2. How does CASCO differ from OSAGO?
OSAGO covers the vehicle owner's civil liability to third parties, while CASCO is designed to protect the vehicle itself.
3. Is it mandatory to take out CASCO?
No. CASCO is a voluntary form of insurance.
4. What risks does CASCO cover?
The list of risks depends on the chosen insurance program and the terms of the contract.
5. Can I take out CASCO for theft protection only?
This depends on the insurance program. Information about available options can be provided by the company's specialists.
6. What does the cost of CASCO depend on?
The cost is determined individually, taking into account the vehicle's specifications, the selected insurance program, and other factors.
7. Can CASCO be paid in instalments?
Payment options are determined by the terms of the current programs. You can check with the company's specialists for details.
8. What is a deductible?
A deductible is a portion of the loss that, in cases specified by the contract, remains the responsibility of the policyholder.
9. Is it mandatory to choose a program with a deductible?
No. The company offers both programs with and without a deductible.
10. What documents are needed for registration?
The list of documents depends on the client category and the specifics of the vehicle. Detailed information is available on the "Documents for CASCO Registration" page.
11. Is it necessary to provide the vehicle for inspection?
In some cases, this may be required. The necessity is determined by the insurance terms.
12. What should I do in the event of an insured incident?
It is necessary to ensure safety, contact competent authorities if needed, record the circumstances of the incident, and report the event to the insurance company as soon as possible.
13. How do I report an insured event?
Call the short number 7007. The specialists will advise you on the further course of action.
14. Can I repair the vehicle immediately after the incident?
It is recommended to wait for instructions from the insurance company and comply with the contract terms.
15. How can I check the status of my claim?
You can obtain this information by contacting the company's specialists.
16. What documents will be required in the event of an insured incident?
The list depends on the circumstances of the incident and the contract terms.
17. What determines the amount of insurance compensation?
The amount is determined by the contract terms, the nature of the damage, and the results of the damage assessment.
18. Can the terms of the contract be changed after it has been issued?
This matter is considered individually in accordance with the contract terms and current insurance rules.
19. For how long is CASCO issued?
The term of the contract is determined at its conclusion and is stated in the insurance policy.
20. Why choose ARSENAL‑KYRGYZSTAN?
The company offers professional advice, an individual approach, transparent terms, and client support at every stage of the contract.
Didn't find the answer you were looking for?
If you have not found the information you need on this page, please contact the specialists of the Closed Joint‑Stock Insurance Company "ARSENAL‑KYRGYZSTAN".
We will answer your questions in detail and help you choose the optimal CASCO program.
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